6.1 Issuing certificates

Certificates are normally written to a card when it is issued; any pending card certificates can be collected later.

6.1.1 Collecting certificates

You can update a card using Collect My Updates to collect any pending certificates. You can collect certificates for another cardholder or for your own card. See section 5.3, Updating cards for details.

6.1.2 Viewing pending certificate requests

The Certificate Requests workflow allows you to view the status of all pending certificates in the system. You can also choose to pause the certificate request and resume it at a later date.

Note: This workflow provides system administration capabilities, so does not restrict information based on the scope of the operator.

To view certificate requests:

1. From the Certificates category, click Certificate Requests.

   You can also launch this workflow from the Certificate Administration section of the More category in the MyID Operator Client. See the Using Certificate Administration workflows section in the MyID Operator Client guide for details.

   

2. Type the details for the certificates you want to view, then click Search.

   MyID displays the matching certificates in a table.

3. Select a certificate to view its details.
4. You can click Pause to prevent further processing of the certificate request, or Resume to resubmit the selected certificate for processing.